Privacy policy

PRIVACY POLICY
Last Updated: 16 September 2026
At Skola (ABN: 66 422 373 287) (referred to as "we", "us", or "our"), we are committed to
protecting your privacy and managing your personal information transparently. This Privacy
Policy sets out how we collect, use, store, and disclose your personal information in
accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Minimal Personal Information We Collect
Because Skola operates on a guest checkout system and a strict local pickup-only model,
we keep our collection of data as limited as possible:
● Information Collected Directly from You: We collect your full name, email address, and
mobile phone number.
● Information We Do NOT Collect: Our website does not allow user account creation, and
we do not collect or request physical shipping or home addresses.
● Usage & Technical Data: When you visit our Site, we automatically collect device
information, browser type, IP address, and cookie data to ensure our site operates
effectively.
● Payment Metadata: Payment transaction confirmations are handled via Shopify; we do
not store full credit or debit card numbers.
2. How We Use Your Personal Information
We collect, hold, and use your personal information strictly for primary business functions,
including:
● Processing payment and fulfilling your order for local collection.
● Sending order confirmations and transactional notifications (such as "Ready for Pickup"
alerts for 57 Eastern Road, Browns Plains QLD 4118).
● Verifying your identity upon pickup at our collection point.
● Responding to customer inquiries, support requests, or statutory obligations under the
Australian Consumer Law (ACL).
● Complying with financial, taxation, and reporting obligations under Australian law.
3. Consequences of Not Providing Personal Information
Providing your personal information is voluntary. However, because we operate a guest
checkout system for physical pickup, if you choose not to provide the requested contact
information (such as your name, email, or mobile number), we will be unable to:
● Process your payment or issue an order confirmation;
● Send you notification alerts when your items are ready for collection; or
● Verify your authorization to release goods to you at our pickup point.
4. Cookies and Automated Technologies
We use cookies, web beacons, and pixels to power and optimize our store. These technologies
help remember your preferences, run site analytics, and improve user interaction.
● For specific information about cookies powered by Shopify, visit:
shopify.com/legal/cookies.
● You can adjust your browser settings to reject or remove cookies; however, some site
features may not function properly as a result.
5. Third-Party Disclosures & Overseas Transfers
Because we do not offer delivery, we do not share your details with postal or courier services.
We do not sell, trade, or rent your personal information to third parties.
We share your data only with trusted service infrastructure providers, including:
● Shopify Inc.: Provides our e-commerce platform. Data is stored on secure Shopify
servers protected by firewalls. Shopify processes payments in compliance with PCI-DSS
Level 1 security standards.
● Overseas Data Transfers: As Shopify utilizes cloud infrastructure worldwide, your
personal information may be transferred to, stored, or processed on servers outside
Australia, primarily in Canada and the United States.
6. Direct Marketing
We will only send marketing or promotional communications if you explicitly opt in during
checkout. You may opt out at any time by clicking the "unsubscribe" link at the bottom of any
marketing email or by contacting us directly.
7. Accessing, Correcting, and Your Rights
Under APPs 12 and 13, you have the right to request access to the personal information we hold
about you or request corrections to inaccurate records.
Because you checkout as a guest, we require identity verification (such as your order number
and matching contact details) before modifying or disclosing records.
8. Complaints and Contact Us
If you have questions, wish to correct your details, or want to make a complaint regarding a
potential breach of the Australian Privacy Principles, please contact us:
Skola
ABN: 66 422 373 287
Address: 57 Eastern Road, Browns Plains QLD 4118, Australia
Email: salesqld@sportswearqld.com.au
We will investigate all complaints and respond in writing within 30 days. If you remain
unsatisfied with our response, you may escalate your complaint to the Office of the Australian
Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.